Incorrect Date and Time
If the date and time is incorrect on the tablet or the DateCodeGenie® app, your tablet may:
- Not connect to Wi-Fi
- Display an error 600 message
- Print the incorrect dates on your labels
NOTE
- These steps are for DateCodeGenie devices with integrated printers devices only. For mobile app users, refer to your tablet's manufacturer information for tablet setup assistance.
- Verify if the date and time are incorrect by launching the Chrome browser.
Steps:
1. Tap the home button (circle or outline of house icon) at the bottom of the tablet to return to the tablet home screen.
2. Scroll to Settings (gear icon) and tap to open.
NOTE
If Settings is not displayed in the left column of tablet home screen, tap Optional Settings (gear icon) in the bottom right corner of the touchscreen to access DCG KioskHome. Access Manager Settings, learn more about Using DCG KioskHome for Tablet Access
3. Scroll and tap System to open.
4. Tap Date & Time and tap Automatic date & time to turn Off.
5. Configure Set date, Set time and Select time zone for your area.
6. Tap Automatic date & time again and tap Use network-provided time.
7. Tap the home button to return to the tablet home screen.
8. Tap the DateCodeGenie app to open, download updates or log in to the app to download updates, and begin printing.
