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App
Error Codes
- (Error 100x0) Unexpected Server Error
- (Error 100x1) Unexpected Server Error
- (Error 100x5) Invalid UDID#
- (Error 100x6) Deleted Device
- (Error 100x7) Unauthorized User or UDID #
- (Error 100x8) Incorrect Username and Password
- (Error 100x9) Failed to Load All Data
- (Error 100x10) App Needs Update
- (Error 100x11) Expired Trial
- (Error 100x12) UDID Number Entered is Already Registered
- (Error 100x15) Invalid UDID
- (Error 300x1) Printer Connection Issue for Fit Device
- (Error 300x1) Printer Connection Issue for mC-Label3 Printer
- (Error 300x1) Printer Connection Issue for X Model Device
- (Error 300x1) Printer Connection Issue for Lite Device
- (Error 300x1) Printer Connection Issue for 2.0 Device
- (Error 300x2) Printer Not Ready for 2.0 and Fit Model Device
- (Error 300x2) Printer Not Ready for Lite Model Device
- (Error 300x2) Printer Not Ready for X Model Device
- (Error 300x2) Printer Not Ready for mC-Label3 Printer
- (Error 300x3) Mismatched Printer Profile and Label Type
- (Error 1) Update Required
- (Error 2) KioskHome Update Required
- (Error 3) Old DateCodeGenie App Update Version
- (Error 4) Incorrect USB Location Update
- (Error 5) Missing Custom Icon
- (Error 7) Problem Downloading Updates
- (Error 101) No Internet Connection
- (Error 102) Server Not Found
- (Error 103) Parsing Error
- (Error 600) Interrupted Update
- (Error 300x1) Printer Connection Issue
- (Error 300x2) Printer Not Ready
Troubleshooting
- Categories Not Appearing on the App
- Device is Logging out of App
- Forgot Password to Login to the App
- Forgot Username to Login to the App
- No Print Profiles Created
- Select Printer Pop-Up on the App
- Staff Missing on the App
- Missing Menu Items on App
- Frozen/Looping Update
- Missing Mandatory Dynamic Field
- Location Services Error
- DateCodeGenie® App Version from App Stores
App Overview
- Understanding App Navigation Options
- Understanding the DateCodeGenie® App Dashboard
- Understanding the DateCodeGenie® App Login Screen
- Understanding the Print Preview Page
- Print a Menu Item on the App
- Use the Search Button on the App
- Clear Cache on the DateCodeGenie® App
- Clear Data on the DateCodeGenie® App
- Turn Off Label Cutting
- View Device and Portal Information on the App
- Red Triangle and Circle Icon on the App
- Create New Custom Label on the App
- Use Hot Buttons on the App
- Set Alarms and Timers on the App
- Download Updates on the App
- DateCodeGenie® App Features for Different Versions
- Change Label Type to Linerless on the App
- Set Up DateCodeGenie® App on New Integrated Device
