Broken Printer Release Button on Lite Device
Printer release buttons are the blue/green levers on each side of the Lite printer that open the printer.
Correct release buttons when printer lid is closed. | Correct release buttons when printer lid is open. |
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The lid will not close correctly if the printer release buttons are broken, causing the labels to print off-center or producing error messages. The device will need to be sent in for a repair or you may order a replacement part at https://store.ncco.com/godex-replacement-hooks.
To make a repair call, see Contact & Support.