US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
menu

Contact Us

No results found. Still need help? Contact us

  • Scheduled Assistance
  • Contact Us
English (US)
US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
arrow_back
  • Getting Started
  • Devices
  • App
  • Portal
  • Admin Settings
  • Accessories
  • Labels
  • Repairs
  • APIs
  • Task Manager
  • Scheduled Assistance
  • Contact Us

Understanding the DateCodeGenie® App Login Screen

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

  • Getting Started
    Getting Started Guides Set Up Training
  • Devices
    Troubleshooting Device Overview 2.0 Model X Series Model Fit Model Lite Model mC-Label3 Printer Device Tablet Internet Connection Warranty & Support
  • App
    Error Codes Troubleshooting App Overview Mobile App Subscription Prep Lists Product Control Rosters Scale Temperature Probe Print History Settings Language Location Overrides
  • Portal
    Portal Overview Locations Categories Menu Items Printer Profiles Users Settings Quick Labels Prep List Print History Mass Import and Export Media Library Location Overrides Product Control Rosters Scale Temperature Probe Groups
  • Admin Settings
    Start with Admin Settings Admin Settings Overview Locations Devices and Licenses
  • Accessories
    Bluetooth Scanner USB Scanner Temperature Probe Scale Label Rewinder Fit Printer Shelf Warranty
  • Labels
    Overview Troubleshooting
  • Repairs
    2.0 Model X Series Model Lite Model DateCodeGenie® Tablet
  • APIs
    Inbound APIs Outbound APIs
  • Task Manager
    Task Manager Overview Venues Forms Users Resources Task Manager App
+ More
  • Home
  • App
  • App Overview

Table of Contents

TIPS & TRICKS

The DateCodeGenie® App Login Screen displays when the app first opens. Staff will select the username from the dropdown and login to the app.

Login Window

Enter login details to enter the app.

Username Dropdown: 

Username logging in. Displays name first with username in parenthesis. 

 

Tap to display list of available usernames in alphabetical order.

 

Password: Appears if password is required. 
Show Password Button (eye icon): Show password entered.
Login Button: Tap to login and launch the app.
 
 

Forgot your password?

A button that lets you reset your password by sending a link to the email address associated with the account.

Forgot your password is only available to Portal Administrators and Managers. The Allow Password Reset permission must be turned on for that username for this button to appear. 

 
 

Download Updates

Tap to update all app data and option to update app.

TIPS & TRICKS

Download updates before logging in for the most up-to-date usernames and passwords. 

 

 
 

Related Articles

  • Understanding the DateCodeGenie® App Dashboard
  • Understanding App Navigation Options
  • Forgot Password to Login to the App
  • Forgot Username to Login to the App

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Understanding the DateCodeGenie® App Dashboard
  • Understanding App Navigation Options
  • Forgot Password to Login to the App
  • Forgot Username to Login to the App
© 2025 DateCodeGenie

899 Montreal Circle, St. Paul, MN 55102

Privacy Policy

contact us
About NCCO

Knowledge Base Software powered by Helpjuice

Expand