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Scale Display Does Not Turn On

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The scale display does not power on and will not turn on for use.

1. Confirm that the DC power supply cable is plugged into the scale.

Did this fix the issue?

Yes

 

If not, see next solution

 
 

Issue solved. See Related Articles for more information.

 

2. Confirm that the AC power adapter is plugged into the wall receptacle.

Did this fix the issue?

Yes

 

If not, see next solution

 
 

Issue solved. See Related Articles for more information.

 

3. Confirm the wall receptacle for proper AC power. Try another electrical appliance in the same receptacle.

Did this fix the issue? 

Yes

 

If not, see next solution

 
 

Issue solved. See Related Articles for more information.

 

4. Confirm the circuit breaker to ensure there is no power failure.

Did this fix the issue?

Yes

 

If not, contact us for assistance

 
 

Issue solved. See Related Articles for more information.

 

Contact & Support

 

Related Articles

  • Change the Scale Unit of Measure on the App
  • DateCodeGenie® Scale Care
  • Add Grams to the Scale Weight on a Label
  • Set Up the Brecknell Model Scale

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Related Articles

  • Change the Scale Unit of Measure on the App
  • DateCodeGenie® Scale Care
  • Add Grams to the Scale Weight on a Label
  • Set Up the Brecknell Model Scale
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