US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
menu

Contact Us

No results found. Still need help? Contact us

  • Scheduled Assistance
  • Contact Us
English (US)
US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
arrow_back
  • Getting Started
  • Devices
  • App
  • Portal
  • Admin Settings
  • Accessories
  • Labels
  • Repairs
  • APIs
  • Task Manager
  • Scheduled Assistance
  • Contact Us

Options to View Assigned Devices at My Location

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

  • Getting Started
    Getting Started Guides Set Up Training
  • Devices
    Troubleshooting Device Overview 2.0 Model X Series Model Fit Model Lite Model mC-Label3 Printer Device Tablet Internet Connection Warranty & Support
  • App
    Error Codes Troubleshooting App Overview Mobile App Subscription Prep Lists Product Control Rosters Scale Temperature Probe Print History Settings Language Location Overrides
  • Portal
    Portal Overview Locations Categories Menu Items Printer Profiles Users Settings Quick Labels Prep List Print History Mass Import and Export Media Library Location Overrides Product Control Rosters Scale Temperature Probe Groups
  • Admin Settings
    Start with Admin Settings Admin Settings Overview Locations Devices and Licenses
  • Accessories
    Bluetooth Scanner USB Scanner Temperature Probe Scale Label Rewinder Fit Printer Shelf Warranty
  • Labels
    Overview Troubleshooting
  • Repairs
    2.0 Model X Series Model Lite Model DateCodeGenie® Tablet
  • APIs
    Inbound APIs Outbound APIs
  • Task Manager
    Task Manager Overview Venues Forms Users Resources Task Manager App
+ More
  • Home
  • Portal
  • Locations

Table of Contents

Option 1: Default Option 2: Added Permission

Portal Administrators and Managers can view the date updated and serial number assigned to locations in the portal. 

There are three options to view the device information.

Option 1: Default  Option 2: Added Permission Option 3: Portals with Admin Settings
  • No permissions needed for managers.
  • MUST know location to find serial number.
  • Serial number viewable by date last updated.
  • Managers must have Allowed to View System Details for Location permission turned on.
  • MUST know location to find serial number.
  • Provides serial number, UDID number and ability to reassign device (if permission enabled).
  • Portal Adminstrators have access to Admin Settings only.
  • MUST know location to find serial number.
  • Provides serial number, UDID number and ability to reassign device.
  • Serial number viewable by date last updated in the Locations tab in the portal,  see Manage Devices in Admin Settings

Option 1: Default

1. Click the Locations tab from the side bar of your portal.

2. Locate the Location Name and go to the Last Updated column.

3. Hover over each date in the last updated column of the location to display the serial number pop up window.

NOTE

The Export Device Update Report can be used to view all locations last updated dates. See How to Export Device Update Report.

 
 
 

Option 2: Added Permission

1. Click the Locations tab from the side bar of your portal.

2. Locate the Location Name and click the green plus button to expand.

3. Choose the correct device to view information (serial number, UDID and assigned device). Click the red minus button to collapse.

NOTE

To reassign devices from one location to another location see How to Move Assigned Devices at My Locations.

 
 
 

Related Articles

  • Manage Locations
  • Reassign Devices Between Locations
  • Allowed to View System Details for Location Permission
  • Manage Permissions

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Manage Locations
  • Reassign Devices Between Locations
  • Allowed to View System Details for Location Permission
  • Manage Permissions
© 2025 DateCodeGenie

899 Montreal Circle, St. Paul, MN 55102

Privacy Policy

contact us
About NCCO

Knowledge Base Software powered by Helpjuice

Expand