Tablet Touch Screen is Unresponsive
The tablet touch screen is unresponsive, either with finger or stylus. Restart and clean the tablet touch screen.
Steps:
1. Press the Power Off button on tablet and hold button for two seconds until Power Off appears on screen.
NOTE
If Power Off appears on touch screen, press and hold tablet power button for 10 seconds or until screen goes black.
2. Spray a soft, lint-free cloth with an alcohol-based glass cleaner and gently wipe the touchscreen.
WARNINGS
- Never use an abrasive pad or spray directly on the touchscreen as this may damage the screen.
- Do NOT have liquid drip into the device.
3. Press and hold the power button for two seconds or until the screen turns on and the DateCodeGenie logo appears.
4. Tap to open DateCodeGenie app to verify if touch capability works.
5. If the app is still unresponsive to finger or stylus, see Tablet Touch Screen Not Working.
